Warranty Claim

Before submitting the warranty claim form below, please take the time to read our Warranty Care Guide. This guide includes care instructions and warranty information. You can also access FAQs which may relate to your product and warranty query/claim here.

To make an online warranty claim please fill in the form below and upload photos to support your claim.

Your claim will be sent to the store you purchased the product from and the store will contact you directly regarding your claim within 5-7 days.

Customer Details


Purchase Details


Please select the La-Z-Boy Furniture Gallery you purchased from.

Product Details


Where do I find the serial number? - Your La-Z-Boy serial number is an 8 to 14 digit number and is usually located under the footrest/under side of lounge.

Please upload a photo of your product clearly showing the reason for the warranty claim, uploading a photo will help with fast tracking this claim.