For all warranty repair problems/complaints relating to La-Z-Boy or Morgan products we advise you to contact the retailer from which you first purchased the product. Click here to find the contact details for your local dealer.

With every La-Z-Boy product, you receive the famous La-Z-Boy warranty; one of the best in the industry.

For New Zealand wide repairs please contact our customer service team

on 0800 529 269.

 To learn more about your Warranty, click on the applicable below: 

(If you are unsure of what your product is, click here)

5 year on Mechanism
10 year on Steel frame
10 year on Base


5 Year Warranty on timber for workmanship.
5 Year Warranty on Hardware
2 Year Warranty on Timber Chair frame (120kg max)
1 Year Warranty on upholstery coverings
1 Year Warranty on Barstools (120kg max)



All warranties are to the original purchaser from authorized dealers only. Warranties are not transferable. 

All warranties are limited to manufacturing and material defects that appear under normal use. Additional limitations described herein apply. 

Warranties are for repair, replacement, or substitution only, at La-Z-Boy's sole discretion. 

Warranties are voided by evidence of excessive soiling, improper cleaning or treatment, abuse, or abnormal use or use contrary to the advisories or instructions contained herein. Warranties do not apply to products used for Rental, Business, Commercial, Institutional, or other non residential uses. 

Please review the warranty card that came with your product for specific warranty coverage.